Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued by batebziccexvi for purchases made through the website domain. This policy is designed to ensure transparency and fairness while providing maximum legal protection to batebziccexvi in accordance with applicable laws and regulations in Portugal.

Scope and Applicability

This policy applies to all transactions conducted through domain. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is applicable to all users, including consumers and businesses, who engage in transactions on our website.

Definitions

  • Refund: A return of funds to the customer for a product or service purchased through domain.
  • Customer: Any individual or entity that purchases products or services from domain.
  • Product: Any item or service offered for sale on domain.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following circumstances:

  • The product is defective or not as described.
  • The product was not delivered within the specified timeframe.
  • The customer has provided valid proof of purchase.

2. Refund Process

To initiate a refund, customers must:

  1. Contact our customer service team at send@batebziccexvi.sbs or call +351 912 644-1585 within 14 days of receiving the product.
  2. Provide the order number and a detailed description of the reason for the refund request.
  3. Return the product in its original packaging, if applicable, to the address provided by our customer service team.

3. Timeframe for Refunds

Refunds will be processed within 14 business days of receiving the returned product or the cancellation request. The refund will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

The following items are non-refundable:

  • Products that have been used or altered.
  • Digital products or services once accessed or downloaded.
  • Gift cards or promotional items.

User Rights and Obligations

Customers have the right to request a refund under the conditions specified in this policy. Customers are obligated to:

  • Provide accurate information when making a purchase.
  • Follow the refund process as outlined above.
  • Return products in accordance with the guidelines provided.

Limitations and Disclaimers

batebziccexvi reserves the right to refuse a refund if the conditions outlined in this policy are not met. Additionally, batebziccexvi shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products sold on domain.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting your personal information and ensuring its confidentiality and security.

Changes to Policy

batebziccexvi reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: batebziccexvi
Phone: +351 912 644-1585
Email: send@batebziccexvi.sbs
Address: **Lisbon Business Hub** Avenida da Liberdade, 123, Floor 5, Office 10 Lisbon, 1250-140 Portugal

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Portugal.